HOTLINE: +84 979761016
We, Semiki Measuring Equipment Co., Ltd. (hereinafter referred to as “SEMIKI”), is committed to protecting customer privacy. As an importer and distributor of equipment, we provide comprehensive solutions and process a variety of information, including technical information and information provided by customers. SEMIKI always strives to establish and thoroughly apply an effective information management system to ensure respect for the value of this information.
2. Information we collect
We may collect the following information from you:
· Customer information: Company/Individual name, email address, phone number, delivery address.
· Payment information: bank account information.
· Technical information: information related to the devices and services you use.
· Information from purchase orders, orders or other forms.
3. How we use information
We use your personal information for the following purposes:
· Processing and completing orders.
· Provide customer service and technical support.
· Send updates about products and promotions.
· Improve user experience on the website.
· Comply with legal requirements.
4. Share personal information
SEMIKI will not provide personal information to third parties without the customer's consent, except in special cases such as:
· Service partners: we may share information with partners who provide services such as shipping and payment to complete orders.
· Legal requirements: we may disclose personal information if required to do so by law or government authority.
5. Information storage time
We establish personal information management rules and make continuous improvements. Your personal information will be retained for the period necessary to fulfill the stated purposes unless otherwise legally required.
6. Address of the unit that collects and manages personal information
SEMIKI MEASUREMENT EQUIPMENT COMPANY LIMITED – Address: No. 63 Ho Ba Kien, Ward 15, District 10, Ho Chi Minh City, Vietnam
7. Means and tools for users to access and edit their personal data
When customers request disclosure, correction or deletion of their personal information, or send messages of complaints or requests for consultation, SEMIKI will respond sincerely and respect the rights of the person concerned. that personal information.
8. Committed to protecting customer personal information
SEMIKI commits:
· Ensure that the executive team and all employees are aware of the importance of protecting customer personal information.
· Establish personal information management rules and ensure that the management system is strictly enforced.
· Do not use personal information for purposes other than originally intended.
· Comply with Vietnamese laws, instructions and regulations on personal information security.
· Maintain and continuously improve personal information protection rules and measures.
9. Contact
If you have any questions or concerns about our privacy policy, please contact us via:
· Address: No. 63 Ho Ba Kien, Ward 15, District 10, Ho Chi Minh City, Vietnam.
· Email: info@semiki.com
· Phone number: +84 28 22.533.522